Frequently Asked Questions

Everything you need to know about shopping with Copper Penny.

How can I track the status of my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

What is your return policy for online purchases?

We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that clearance items are final sale.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery timelines for international orders are calculated at checkout.

How do I ensure I am ordering the right size?

Each product page features a detailed size guide. Since we curate various designers, we recommend checking the specific measurements provided for each garment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.

Can I exchange an item for a different color or size?

Yes, we offer free exchanges for different sizes or colors of the same style, provided the item is in stock and meets our return criteria.