Returns & Exchanges
At Copper Penny, we want you to love your curated fashion finds, but we understand that sometimes a style just isn't the perfect fit. We offer a 14-day return window for store credit or exchange on all unworn, unwashed items with original tags attached.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and receive a Return Authorization number.
- 2.Package Your Items
Carefully place your items in their original packaging, ensuring all boutique tags are intact and including a copy of your packing slip.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 3 business days of your request.
- 4.Receive Your Credit
Once our team inspects your return for quality assurance, we will issue a digital gift card for the full purchase price to your email within 5-7 business days.
